Parloa
Manage customer service agents through their full lifecycle.
Company snapshot
- Stage
- Series D
- Funding
- Series D · $350M · Jan 15, 2026
- Status
- published
- Updated
- Nov 4, 2026
- Views
- Website
- parloa.com
What they're building
Manage customer service agents through their full lifecycle. Parloa provides AI customer service agents and a management platform for designing, testing, deploying, and improving reliable conversations across enterprise support operations.
Foundation model usage
Editorial estimates from product descriptions. Model providers and actual usage are not confirmed.
- Inferred architecture
- Agentic loops, Code generation
- Potential advantages
- Workflow lock-in
- Estimated model demand
- High intensity
NYC footprint
- Documented NYC location
- 1245 Broadway, 2nd Floor, New York, NY 10001 · Current occupancy not confirmed; see sources below.
Funding
Latest funding: Series D · $350M · Jan 15, 2026. Lead investor: General Catalyst.
Sources & location evidence
Open research desk ↗Profile source review: 2026-11-04. Company contact page identifies Berlin headquarters and NYC office at 1245 Broadway. January 2026 release reports more than $560M raised, which is not entered as an exact total.
- https://www.parloa.com/parloa-in-the-press/parloa-valued-at-3-billion-with-350m-series-d/ ↗
- https://www.parloa.com/contact/ ↗
Manhattan · verified office
1245 Broadway, 2nd Floor, New York, NY 10001. Current occupancy not confirmed. Company contact page explicitly lists Parloa Inc. at this NYC office; Berlin is identified as headquarters.
Parloa - Our offices ↗Source checked 2026-11-04
Notes
Parloa is tagged clear buyer pull based on buyer clarity, repeat workflow activity, public activity, and fit with the AI Atlas map.
