Partnerships Who we’re working with
Our partners build and deploy on top of that, wherever the customer needs an agent......
AI concierge service across customer channels.
AI concierge service across customer channels. Decagon lets customer experience teams deploy AI agents across voice, chat, email, and messaging, using configurable operating procedures to deliver personalized service.
Jesse Zhang
Co-founder and CEO
Ashwin Sreenivas
Co-founder and President
Editorial estimates from product descriptions. Model providers and actual usage are not confirmed.
Latest funding: Series D · $250M · Jan 27, 2026. Lead investor: Coatue Management; Index Ventures.
Profile source review: 2026-11-03. Official July 14, 2025 announcement establishes a New York office, with current careers page still listing NYC. January Series D is $250M; no need to infer totals from prior rounds.
Decagon is tagged clear buyer pull based on buyer clarity, repeat workflow activity, public activity, and fit with the AI Atlas map.
Hiring
1 role from the company's careers page.
Updated 2h ago
Our partners build and deploy on top of that, wherever the customer needs an agent......
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