Enterprise GTM & RevOps AISeries CWorkflowℹASAPP
AI agents across the customer service operation.
Company snapshot
- Stage
- Series C
- Funding
- Series C · $120M · May 19, 2021
- Status
- published
- Updated
- Nov 4, 2026
- Views
- Category
- Enterprise GTM & RevOps AI
- Website
- asapp.com
What they're building
AI agents across the customer service operation. ASAPP builds AI customer service agents and a shared experience platform that automates conversations while coordinating enterprise workflows, knowledge, and human support.
Founders
Gustavo Sapoznik
Founder
Foundation model usage
Editorial estimates from product descriptions. Model providers and actual usage are not confirmed.
- Inferred architecture
- Agentic loops, Embeddings & semantic search
- Potential advantages
- Workflow lock-in
- Estimated model demand
- High intensity
NYC footprint
- Documented NYC location
- One World Trade Center, New York, NY 10007 · Current occupancy not confirmed; see sources below.
Funding
Latest funding: Series C · $120M · May 19, 2021. Total raised: $400M.
Sources & location evidence
Open research desk ↗Profile source review: 2026-11-04. Current landlord tenant material corroborates the NYC office. Series C is the last named round verified here. Founder Gustavo Sapoznik's historical CEO title is not carried forward; the 2026 product release names Priya Vijayarajendran as CEO. Current landlord material corroborates One World Trade Center tenancy. The 80th floor is from older landlord/current privacy material; preserve it only as reported detail, rather than making the pin address imply independently confirmed current floor occupancy.
- https://www.asapp.com/press/asapp-launches-multiple-ai-agents-within-cxp-to-advance-enterprise-customer-service ↗
- https://dashboard.durst.org/onewtc/wp-content/uploads/sites/10/2026/02/OneWTC_Glossy_2026-02-13.pdf ↗
- https://www.asapp.com/press/artificial-intelligence-platform-provider-asapp-raises-120-million-to-drive-greater-performance-of-customer-experience-cx-teams ↗
- https://www.asapp.com/privacy-policy ↗
Manhattan · verified office
One World Trade Center, New York, NY 10007. Current occupancy not confirmed. Current landlord brochure lists ASAPP as a tenant. The 80th-floor address is supported by current company privacy text and the landlord's original relocation announcement; current floor occupancy is not independently measured. Current landlord material corroborates One World Trade Center tenancy. The 80th floor is from older landlord/current privacy material; preserve it only as reported detail, rather than making the pin address imply independently confirmed current floor occupancy.
One World Trade Center - Durst tenant brochure ↗Source checked 2026-11-04 · original source 2026-02-13
Notes
ASAPP is tagged workflow based on buyer clarity, repeat workflow activity, public activity, and fit with the AI Atlas map.
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